Terms and Conditions

We make every effort to describe our products exactly as they are made. We welcome emails or texts from customers who require additional information before purchasing.

We will do our very best to ship your order within 48 hours of purchase or contact you regarding any delay. Tracking information will be sent to you upon shipment. 

We encourage our customers to contact us if you are not completely satisfied with your purchase. Our goal is to create a relationship that will endure and bring satisfaction to both of us.

While we cannot be responsible for shipments delayed by the carrier, we will work with you to resolve issues. 

Please contact us at StillwaterNaturals@gmail.com if you need special orders.